REFUND & CANCELLATION POLICY
Cheap Travel Assist is an independent travel assistance service that helps customers with flight reservations, cancellations, refunds, and booking modifications. All cancellations, refunds, and changes are subject to the applicable airline fare rules, booking conditions, and third-party provider policies.
1. Flight Cancellations and Refunds
Refund eligibility depends on the airline’s fare rules and the conditions of your booking. Flight tickets may be:
- Fully Refundable: Eligible for a refund according to the applicable fare conditions.
- Partially Refundable: Eligible for a refund after applicable fees or penalties.
- Non-Refundable: Not eligible for a refund except where permitted by the airline’s policy or applicable law.
Cancellation charges may be deducted from the refundable amount.
2. Non-Refundable Tickets
For non-refundable tickets, cancellations may result in the loss of some or all of the amount paid. Any exceptions depend on the airline’s policies and applicable legal requirements.
3. No-Show and Missed Flights
Passengers who fail to board their scheduled flight or arrive too late for departure may lose their ticket value or incur additional charges. Refunds and rebooking options depend on the applicable airline rules.
4. Flight Changes and Modifications
Changes to travel dates, passenger details, destinations, or flight schedules are subject to airline approval, seat availability, fare differences, and applicable service fees or penalties.
5. Refund Processing
Approved refunds are generally processed through the original payment method where possible. Processing times depend on the airline, booking provider, payment processor, and bank. Refunds may take additional time to appear in your account.
6. Airline Cancellations and Schedule Changes
If an airline cancels a flight or makes a significant schedule change, refund, rebooking, or alternative travel options may be available under the airline’s policies and applicable law. Cheap Travel Assist cannot guarantee a specific outcome but may provide booking-related assistance.
7. Service Fees and Additional Charges
Applicable service fees, airline cancellation penalties, fare differences, and other charges may apply to cancellations, modifications, or rebooking requests, subject to the terms disclosed at booking and applicable law.
8. How to Request a Refund or Cancellation
To request a flight cancellation, booking change, or refund, please contact us using the details below.
Business Name: Cheap Travel Assist
Email: info@cheaptravelassist.com
Please include your booking reference number, passenger name, flight details, and reason for the request to help us process your inquiry.
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