cheaptravelassist.com

PRIVACY POLICY


Welcome to Cheap Travel Assist (“Cheap Travel Assist,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website, flight search services, booking assistance, reservation services, and related travel services (collectively, the “Services”).

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you use our Services, we may collect the following information:

  • Personal Information: Name, email address, phone number, and billing address.
  • Flight and Booking Information: Departure and arrival destinations, travel dates, passenger details, flight preferences, reservation information, and special requests.
  • Identification Information: Passport details, government-issued identification, and other travel documentation where required to facilitate a reservation or comply with applicable laws.
  • Payment Information: Billing details and transaction information required to process or facilitate bookings. Payment information may be handled by third-party payment providers.
  • Communication Information: Emails, inquiries, customer support requests, feedback, and other communications you send to us.
  • Travel Preferences: Preferred airlines, seating preferences, baggage requirements, travel schedules, and other information you provide.
  • Technical Information: IP address, browser type, device information, operating system, pages visited, search activity, approximate location, and website usage data.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Assist with flight searches, reservations, and booking-related requests.
  • Provide booking confirmations, itinerary details, and travel updates.
  • Help with reservation modifications, cancellations, and refund inquiries.
  • Respond to customer service questions and provide travel assistance.
  • Communicate important information regarding your flight booking.
  • Improve website functionality, performance, and user experience.
  • Personalize flight search results and travel recommendations.
  • Send promotional communications where permitted by applicable law.
  • Detect and prevent fraud, unauthorized transactions, and security risks.
  • Analyze website traffic and usage trends.
  • Comply with applicable laws, regulations, and legal obligations.
  • Protect our rights, services, customers, and business operations.

3. HOW WE SHARE YOUR INFORMATION

We may share relevant personal information with third parties when necessary to provide our Services or fulfill your booking-related requests.

These parties may include:

  • Airlines and authorized airline representatives.
  • Flight booking platforms, travel agencies, and reservation partners.
  • Payment processors and financial service providers.
  • Website hosting, technology, analytics, and customer support providers.
  • Marketing and advertising service providers where legally permitted.
  • Professional advisers and business service providers.
  • Government authorities, regulators, courts, or law enforcement agencies when required or permitted by law.

We aim to share only the information reasonably necessary for the relevant purpose.

We may also use aggregated or de-identified information that does not reasonably identify an individual.

4. COOKIES AND TRACKING TECHNOLOGIES

Cheap Travel Assist may use cookies, pixels, analytics tools, and similar technologies to operate and improve our website.

These technologies may help us:

  • Remember user preferences and settings.
  • Maintain website functionality.
  • Understand flight search activity and visitor behavior.
  • Analyze website traffic and performance.
  • Improve the booking experience.
  • Support advertising and marketing activities where permitted.

You may manage or disable certain cookies through your browser settings or available cookie preferences. Disabling cookies may affect some website features.

5. DATA SECURITY AND RETENTION

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and booking records, meet legal obligations, resolve disputes, prevent fraud, and enforce applicable agreements.

6. YOUR PRIVACY RIGHTS

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally permitted.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications.
  • Opt out of certain targeted advertising activities where applicable.
  • Request a copy or transfer of your information where applicable.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section. We may need to verify your identity before processing your request.

7. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to airline websites, flight booking platforms, payment services, and other third-party websites or services.

These third parties operate independently and may have their own privacy policies, terms, cookies, and data practices.

Cheap Travel Assist does not control the privacy practices or security of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.

8. CHILDREN’S PRIVACY

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 without appropriate authorization where required by applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter and take appropriate action.

9. INTERNATIONAL DATA TRANSFERS

Your personal information may be processed or stored in countries other than your country of residence, depending on the airlines, booking partners, and service providers involved.

Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

10. AI AND AUTOMATED TECHNOLOGIES

Certain features of Cheap Travel Assist may use artificial intelligence or automated technologies to provide flight search assistance, travel recommendations, summaries, or personalized experiences.

Information processed through these features may be used to provide and improve the relevant Services, subject to applicable law.

Automated or AI-generated information may not always be accurate or complete. Customers should verify flight prices, schedules, baggage allowances, booking conditions, and cancellation policies with the relevant airline or booking provider before making travel decisions.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, technology, or applicable legal requirements.

Any updated version will be published on our website, along with a revised effective date where appropriate.

We encourage you to review this page periodically to stay informed about how we collect, use, and protect personal information.

12. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Cheap Travel Assist
Email: info@cheaptravelassist.com
Website: Cheap Travel Assist

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